Shipping policy

MAKING TIME

Özelle Atelier is currently a one-woman brand, meaning every piece is designed, crafted, and packaged by own two hands.
This personal approach allows for care and intention in every detail, but it also means your order may take a little time.

Please allow approximately 1 week for your piece to be made before it is shipped.
Thank you for your patience!

 

SHIPPING TIME

Shipping within Europe typically takes 5–8 business days.
For orders outside of Europe, delivery may take 10–15 business days, also depending on your country’s customs process.

 

SHIPPING PRICES

Shipping costs may vary by country. Please note that orders shipped outside the EU may be subject to import fees, for which Özelle cannot be held responsible.

We currently ship to:

• every country in the EU
• the UK
• the US
• Canada
• the United Arab Emirates
• Australia and New Zealand
• Other: Albania, Egypt, Georgia, Norway, Serbia, Turkey and Switserland